GENERAL TERMS AND CONDITIONS – MONACO GUIDED TOURS BY E-BIKE OR ON FOOT
AGE REQUIREMENTS AND SAFETY
Participants must be at least 14 years old to use an electric bicycle. Minors under 18 must be accompanied by a responsible adult. Participants are expected to be in good physical condition and able to ride a bicycle safely.
TOUR CONDITIONS
Tours are conducted on pre-defined itineraries and could be modified, shortened, or customized at the client’s request. The starting point, route, and duration are fixed. Partial participation or bookings for part of the route are not permitted. The service provided is a guided tour, not a transportation service from point A to B.
PRICING, PAYMENT & PUNCTUALITY
The price and duration are as listed on the website at the time of booking. Full payment is required to confirm the tour. Participants must arrive at the agreed meeting point at least 10 minutes before the tour starts. In case of delay, the duration of the tour may be reduced. If the delay exceeds 15 minutes, the tour will be cancelled without refund.
CANCELLATION POLICY
Clients may cancel their booking by email at least 24 hours before the scheduled start time to receive a full refund. No refund will be given for cancellations made less than 24 hours in advance. No refunds will be issued for no-shows or if participants arrive late.
If the tour must be cancelled due to severe weather conditions or force majeure (e.g., road closures, strikes, or unexpected restrictions), the client may request to reschedule the tour but no refund will be issued.
BEHAVIOUR AND CONDUCT
All participants are expected to behave respectfully toward the guide, other participants, and the public. Dangerous behaviour or violation of traffic rules will result in immediate termination of the tour without refund. Helmets are mandatory and must be worn at all times when riding the e-bike.
LIABILITY
Participants take part in the activity under their own responsibility. The organiser declines all liability in case of accident caused by negligence or failure to follow safety instructions. The organiser is not liable for any personal belongings lost, stolen, or damaged during the tour.
PRIVACY & IMAGE RIGHTS
By joining the tour, participants authorize the use of photos or videos taken during the activity for promotional purposes, unless explicitly refused in writing before the tour begins. Personal data is collected only for booking purposes and is handled in compliance with GDPR regulations.
CONFIRMATION
By confirming the booking, the client accepts all the above terms and conditions. For minors, the accompanying adult is deemed responsible for ensuring compliance with all rules and conditions on their behalf.